What Windows Service Does Windows Remote Assistance Use
if you call Microsoft, they can do remote assistance.
if someone challenge to be Microsoft calls you lot maxim they've "detected" issues on your computer, so information technology is a scam. and microsoft doesn't sell antivirus software.
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if you call Microsoft, they tin can exercise remote assistance.
I've never been able to detect a back up telephone number to assistance domicile users. Where would I find a Great britain support telephone number?
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no thought myself - my company has requested for back up calls from Microsoft and I've had remote assistance sessions, but I've had nothing to do with the requests.
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no idea myself - my visitor has requested for support calls from Microsoft and I've had remote aid sessions, but I've had cipher to exercise with the requests.
Yeah I knew Microsoft offers telephone support for business concern users, but I've never heard of that kind of support for home users.
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Microsoft does accept the power to remotely support, notwithstanding yous tend to pay for 1-on-one Windows support, though there are some scenarios where information technology'due south free. I've had Microsoft representatives remotely connect to my estimator in the past when I've contacted them for aid.
Your friend got scammed. At that place is no subscription for domicile users to get support similar that. I bet it wasn't fifty-fifty Microsoft's special remote assist tool, but something like TeamViewer or LogMeIn. Furthermore, I bet "Microsoft" called your friend out of the blue. Finally, Microsoft does not sell antivirus software to home users. Microsoft gives it for free to home users.
It's time to tell your friend to cancel their credit carte du jour, written report the fraud, and accept the PC to a real calculator practiced for a reformat.
"No thing where yous are, everyone is connected"
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They said they phoned Microsoft on a telephone number from their website. I think they went to the wrong website and phoned a scam company.
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Does Microsoft offer remote assistance support?
I was speaking to someone who says Microsoft remotely controlled their calculator to set up a problem.
I told them it sounds like they were scammed, only they insist they pay an annual fee to Microsoft support and they remotely connect to their PC.
I believe on this occasion it was a problem with MS Give-and-take, and the person that connected said they needed virus software that would cost over $100.
The person is not a business, just a student, does Microsoft exercise this type of support?
Hi
Become to the following link.
https://back up.microsoft.com/contactus?pid=14019&TID=&STID=&lc=2057
Under the Respond Desk is ready to help you with whatever you need: option, click Technical Support.
Sign-in using your Microsoft Account.
Follow the instructions.
At that place is unremarkably a charge for this type of back up.
Regards
MVP 1999 - Present
Windows Insider MVP
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I found out that they went to a fake website.
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What Windows Service Does Windows Remote Assistance Use,
Source: https://answers.microsoft.com/en-us/windows/forum/all/does-microsoft-offer-remote-assistance-support/9d52d022-2c71-4ef4-a199-6a8168d3171e
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